Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, store, and protect personal information relating to visitors and users of our website and services. By accessing or using our website, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should discontinue use of our website and services.

For the purposes of this Policy, “personal data” means any information that directly or indirectly identifies an individual, such as a name, email address, phone number, or any other data that can reasonably be linked to a person.

We may update this Policy from time to time to reflect changes in legal requirements or our data processing practices. Any changes will be published on this page, and the “Last updated” date will be amended accordingly. We encourage you to review this Policy regularly.

2. Data We Collect

We only collect personal data that is relevant and necessary for the purposes described in this Policy. Depending on how you interact with us, we may collect the following categories of information:

3. How We Use Your Information

We use the personal data we collect only for specific and legitimate purposes. In particular, we may use your information for the following:

• To respond to your requests, questions, or messages sent via our contact channels.
• To provide, manage, and improve our services (estimation of objects, purchase of antiques, organization of clearances).
• To plan appointments, visits on site, or interventions related to clearances and valuations.
• To communicate with you regarding your ongoing project, provide clarifications, or follow-up information.
• To maintain the security and integrity of our website (prevention of abuse and fraud, detection of technical problems).
• To perform anonymous or aggregated statistics to better understand how our website is used and to improve user experience.
• To comply with our legal and regulatory obligations, including bookkeeping, accounting, and responses to legitimate requests from authorities.

We do not sell your personal data and we do not use it for automated decision-making processes that produce legal or similarly significant effects concerning you, unless expressly required by law and with appropriate safeguards.

4. Legal Basis and Data Retention

We process your personal data on one or more of the following legal bases, depending on the context:

• Performance of a contract or pre-contractual measures when processing is necessary to respond to your request, provide a quotation, or carry out an intervention.
• Legitimate interest in ensuring the proper functioning and security of our website and in developing our activities, provided that your fundamental rights and freedoms are not overridden.
• Legal obligation when we are required to retain certain documents or information for accounting, tax, or other regulatory purposes.
• Consent when it is expressly required by law (for example, for certain categories of cookies or optional communications); in such cases, you may withdraw your consent at any time.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, and to comply with our legal obligations. The exact retention period may vary depending on the nature of the data and the context of processing, but we aim to limit storage to what is strictly necessary. Once the retention period expires, data is securely deleted or anonymized.

5. Cookies & Similar Technologies

Our website may use cookies and similar technologies (such as local storage or pixels) to improve your browsing experience, analyze traffic, and secure the site. Cookies are small text files stored on your device when you visit a website.

6. Data Sharing and Security

We do not sell or rent your personal data. We may share your information only in the limited circumstances described below:

• With service providers who assist us in operating our website, processing form submissions, or performing certain administrative tasks, and who are bound by confidentiality and data protection obligations.
• With professional advisers (such as accountants or legal advisers) where necessary for legitimate business or legal purposes and subject to confidentiality obligations.
• With competent authorities or third parties when required by law, regulation, or court order, or to protect our rights, property, or the safety of our clients and the public.

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. While no system can be guaranteed to be completely secure, we strive to apply measures appropriate to the sensitivity of the data and the risks involved.

7. Your Rights

Depending on applicable data protection laws, you may have certain rights in relation to your personal data, such as:

• The right to access the personal data we hold about you and obtain a copy of it.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data, subject to legal or legitimate grounds for retaining it.
• The right to object to or request restriction of certain processing activities, particularly when based on our legitimate interests.
• The right to withdraw your consent at any time, where processing is based on consent.
• The right, where applicable, to data portability (receiving your data in a structured, commonly used, machine-readable format and transmitting it to another controller).

To exercise your rights, please contact us using the contact details provided in the “Contact Information” section below. We may ask you to provide proof of identity when necessary to protect your data. You also have the right to lodge a complaint with a competent data protection authority if you believe that your rights have been infringed.

8. Contact Information

If you have any questions about this Privacy Policy, our data protection practices, or if you wish to exercise your rights, you can contact us using the following details: